Comprehensive Customs Clearance and Shipping from Anywhere in the World

This means that additional or corrected information (passport scan, product link, invoice, explanation, etc.) has been requested by customs authorities. In this case, our employee will contact you via email or phone call to request the missing information.

According to the Customs Code, all goods crossing the EAEU border must be declared, regardless of their value or weight—even if they are documents.

After clearance, shipments are handed over to the transport company specified by the sender. For all delivery-related inquiries, please contact your carrier.

During customs clearance, identity document data provided in passenger customs declarations for express cargo is verified. As a customs representative, we have the right to request identity document copies to confirm the accuracy of the provided information.

Please contact our support, and we will help remove unnecessary items. Make sure to provide your tracking number, which can be found in the SMS or email notification.

All information regarding the order is transmitted automatically by the sender. In case of discrepancies with the data you have, please make the necessary corrections. The currency cannot be changed, so the price should be indicated in the currency specified in your personal account.

URL is the direct link to the product. Every page on the internet has its own address, known as the URL, which is shown in the browser’s address bar. Therefore, you need to go to the online store where the product was purchased, find the product (not through your account on the store’s website), copy the link from the address bar, and upload it. Please make sure that the link also includes the price of the product. If your product is out of stock, upload the link to a similar product.